The Survey
Results
We encourage and welcome all patient feedback as it provides us with opportunities to review and reflect on current practices, make improvements to services where necessary and allows us to deliver the best standards of care possible.
The time it took to receive my appointment was:
Average/Good/Excellent
89%
Disappointing/Poor
9%
No Answer
2%
Communication from the MSG regarding my appointment was:
Average/Good/Excellent
93%
Disappointing/Poor
6%
No Answer
1%
Were the receptionists courteous, helpful and efficient?
Yes
100%
No
0%
Were the admin staff courteous, helpful and efficient?
Yes
98%
No
2%
Was your doctor thorough, informative and courteous?
Yes
98%
No
2%
No Answer
0%
The amount of parking was:
Average/Good/Excellent
85%
Disappointing/Poor
7%
No Answer
8%
The facilities in the waiting area we:
Average/Good/Excellent
98%
Disappointing/Poor
1%
No Answer
1%
Was your appointment on time?
Average/Good/Excellent
86%
Disappointing/Poor
6%
No Answer
8%
Please rate the confidence and trust you had in your doctor?
Average/Good/Excellent
93%
Disappointing/Poor
2%
No Answer
5%
Please rate any other healthcare practitioners that you saw:
Average/Good/Excellent
99%
Disappointing/Poor
1%
No Answer
0%
How would you rate your MSG experience?
Average/Good/Excellent
93%
Disappointing/Poor
3%
No Answer